Global Technology, Global Information Security, Cyber Security Apprentice
Chester, United Kingdom
About Us
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
The team:
The Global Technology teams design, develop and support applications needed to maintain the Banks full range of products and services in over 30+ countries. The team liaise with both technical and business colleagues across the bank to deliver high quality, scalable and performant systems that align with the Banks strategic goals.
Programme Overview
Our apprentice programme starts in September 2026. You will join our Cyber Security Technology team in a full-time role whilst studying the Cyber Security pathway of a three-year Digital & Technology Solutions Professional Degree.
This is a great opportunity to join a world-renowned company and build a rewarding career. You will be joining an exceptional and supportive team, working alongside colleagues from around the globe. We promote opportunity and inclusion and will give you access to ongoing training to help you develop and grow. We reward high performance and support colleagues in local community based voluntary activities. This all helps to make our company a great place to work.
Successful apprentices will continuously relate what they are learning with their work at Bank of America, as they progress through their degree programme. Being part of GIS offers you the opportunity to be part of a world-class information security workforce.
Training and Development
Your training and development is our top priority with extensive formal training offered at the start of the programme in addition to on the job support, educational speaker events and mentorship throughout.
Responsibilities:
As an apprentice, you will join one of our teams in GIS EMEA. Key tasks and responsibilities may include but are not limited to:
- Building an understanding of the Banks security policy, standards, and requirements
- Develop a strong understanding of established processes and guidelines to handle common issues
- Accurate documentation, record-keeping, analysis and response to incoming information security inquiries or issues
- Monitor assigned queues and work cases in an efficient and effective manner
- Collaborate with team members to resolve more complex problems and/or escalate as necessary
- Adapt to change and learning of new technology/processes
- Supporting technical and non-technical colleagues performing specialised GIS functions to drive operational efficiencies.
- Partnering and developing key relationships with stakeholders across the team and outside of the team
Eligibility
- Hold or predicted to achieve at least 3 A levels/BTEC or equivalent with a minimum of 104 UCAS points (BCC Grades)
- At least a grade C or 5 in Maths and English Language GCSE (4 will not be accepted) or equivalent
- Been a resident of the UK for the past 3 years
- The right to work and remain in the UK indefinitely
- Not in full-time education when starting the apprenticeship
- Not completed a qualification or apprenticeship at the same level or higher which provided you with substantially the same skills or training as you would gain through this apprenticeship with Bank of America
What we are looking for
Essential:
- Show demonstrable evidence of self-learning outside of studies, and efforts to advance technical skills
- Display clear motivation for exploring a Technology career within financial services, and a specific interest in Information Security
- Demonstrate capacity for innovative thinking and strong problem solving
- Demonstrate effective communication and interpersonal skills, and ability to interact with a variety of people
- Display evidence of strong teamwork and leadership
- Fluency in written and spoken English is essential
- Demonstrate integrity and ethics by earning other’s trust and respect through consistent honesty and professionalism in all interactions
- Will be advantageous if there is demonstrable coding experience in an object-oriented programming language.
Desired:
A keen interest and understanding in the below would be beneficial:
- System design and architecture
- Database systems and business intelligence tools
- Service management within Technology
Our recruitment process
Apprentice recruiting takes place on a rolling basis once our applications are open. Assessments often begin before the deadline, so it’s best to submit your application early as this will give you the best chance of being considered for the role.
We care deeply about shaping the world of work to be an equal and inclusive one – and that starts with our recruitment process. We know just how important and valuable it is to have a wide range of skills, backgrounds and experiences shaping our work and ideas. We welcome applicants from all backgrounds, and we’re proud to focus on attracting, retaining and developing diverse talent within Bank of America. Together, we aim to mirror the customers, clients and communities we serve.
What if I need workplace adjustments?
We’re committed to ensuring our online application process provides an equal employment opportunity to all job seekers. If you need a workplace adjustment to search for a job opening, need help completing your application or video interview, please email juniortalentemea@bofa.com and let us know. We will be more than happy to discuss the support you need, and we will respond to your email within three business days.
We offer a competitive Salary and Benefits package
We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, being pregnant or on maternity leave, socio-economic background, responsibilities for dependents, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.
